Returns Policy
Our trade returns policy covers incorrectly picked items, manufacturer faults, and misdescribed stock. Notify us within 7 days of delivery and we will arrange the return.
What we accept
- Incorrectly picked items — we shipped something other than what your confirmed order specified.
- Manufacturer faults — genuine defects present on arrival.
- Misdescribed stock — the goods materially differ from the product description.
What we do not accept
We do not accept returns for change of mind on wholesale reservations. By the nature of the trade, you are committing to stock at the point of invoice.
How to raise a return
Contact the trade desk within 7 days of delivery on +44 7455 649070 (or info@sportswholesale.co.uk) with your invoice number and the affected SKUs. We will confirm the return method and, where applicable, arrange collection.
This summary sits alongside our full trade terms. For anything not covered here, contact the trade desk.
